Patient Reviews
When our patients speak, we listen.
At Johnstown Heights Behavioral Health, patient satisfaction surveys are key to our commitment to exceptional care. These surveys provide insights into patient experiences, helping us identify strengths and improve services. By listening to feedback, we enhance programs, foster a compassionate environment, and ensure every individual feels supported.
The data below, gathered from over 1,000 patients in anonymous surveys during the third quarter of 2024, highlights these efforts.
Patient Opinion Scores
Helpfulness of PA or NP
Rating of Staff as Courteous & Respectful
Staff Availability
Score for Excellent Comfort & Cleanliness
Helpfulness of Nursing Staff
Data based on anonymous patient surveys between October and December, 2024.
Johnstown Heights Behavioral Health utilized Mental Health Outcomes LLC for this project using comparisons with 380 psychiatric hospitals nationwide.
The Johnstown Heights Approach
Our clients are treated by highly trained psychiatrists, psychologists, medical doctors, nursing staff, therapists, and behavioral health associates. Since we opened, our dedicated leadership and medical staff have provided life-altering care to countless clients who are dealing with addiction and mental health issues.
